Communication skills are the most highly regarded skills among soft skills. In today’s competitive business world, having superior communication skills gives one an unfair advantage to be successful. The ability to communicate effectively has profound effects on ones professional as well as personal life.
This program is for individuals who wish to become a better or even superior communicator. This training offers insights to the secrets about how we communicate at conscious and unconscious level and effective tools and techniques to enable communication at multiple levels. The result is the supercharge of the ability to impart information, engage and persuade your audience.
This program is very useful for all individuals who wish to greatly enhance their communication skills
How will you benefit
Upon completion of this program, the participants will be able to:
Communicate with power and conviction
Identify and remove barriers to communicate effectively
Manage difficult discussion
Motivate with effective communication technique
Nurture and promote desired behaviours
Diffuse office conflict and miscommunication
1 day (8 hours)
Module 1 – Introduction and Course Overview
Module 2 – Understanding how we communicate
Module 3 – Creating a good foundation for communication
Module 4 – Creating Connection in Communication
Module 5 – The art of Engaging
Module 6 – Diffusing Conflicts & Managing challenging situations
Who Should Attend?
This course is suitable for Managers, Junior Managers, Executives, Officers, Team / Line Leaders and Supervisors
This is a highly interactive training program, whereby participants are to gain the learning points through experiential activities.